Public administration & local authorities

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Modernize public services with a responsible, ethical AI fully compliant with Swiss confidentiality requirements.

AI, a transformation lever for public administration

Swiss administrations are progressively adopting AI to modernize public services, improve transparency, and simplify citizen interactions. According to Deloitte Switzerland, AI is becoming a strategic performance driver for the public sector, supported by favorable regulation and strong digital infrastructures.

The three major challenges of public administrations

Swiss local authorities must handle growing volumes of requests, ensure transparency, and comply with increasingly complex regulations.

Slow processes

A large volume of requests is still processed manually, increasing response times.

Complex regulations

Public agents lack automated and traceable analysis tools to follow legal requirements.

Sensitive citizen data

Confidentiality requires extremely high standards of digital security.

Relevant AI use case in public administration

This use case illustrates how artificial intelligence modernizes public services.

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Automated processing of citizen requests

AI automatically analyzes and categorizes letters and requests to speed up responses to citizens.

Benefit: 60% reduction in administrative processing time.

Helvira AI solutions already available for the public administration sector

Filtrez les intégrations selon vos besoins : intégration du chat, agents IA, industrie, ou outil spécifique. Ajoutez-les à votre plan et boostez vos possibilités.

Can’t find what you’re looking for?

Helvira creates custom AI connectors and agents tailored to your internal software, business processes, and security constraints. Your AI integrates exclusively and securely into your professional ecosystem.

AI solutions for businesses

FAQ: AI in public administration & local authorities

Your most common questions about your industry.

Absolutely. Helvira complies with the LPD and cantonal requirements for the management and security of personal data.

Yes. Helvira is multilingual and can understand, classify, and extract information from official documents in all national languages, including English.

Yes. Tailored training modules are available to ensure smooth adoption, even without advanced technical knowledge.

Standard letters, administrative responses, forms, and files can be generated, sorted, or analyzed automatically to streamline citizen services.

Time savings, reduced administrative workload, faster responses to citizens, and the ability to reallocate staff to higher-value missions.