Provide a seamless, personalized, and multilingual guest experience with Helvira, a sovereign AI hosted in Switzerland.
AI, a transformation lever for tourism & hospitality
AI is opening a new era for Swiss tourism with hyper-personalized and automated experiences. Switzerland could generate CHF 92 billion by 2030 thanks to AI technologies (Accenture).
The three major challenges in tourism and hospitality
The sector must personalize experiences, adapt to demand fluctuations, and optimize multilingual customer interactions.
Complex multilingual management
Guests require 24/7 support across multiple languages.
Strong seasonality
Demand fluctuations make it difficult to adjust pricing.
Limited analysis of customer feedback
Satisfaction data remains under-exploited.
Relevant AI use case in tourism and hospitality
This use case illustrates how artificial intelligence enhances customer experience.
24/7 multilingual chat
AI responds instantly to guests in more than 10 languages for continuous support.
Impact: +40% increase in customer satisfaction.
Helvira AI solutions already available for the tourism and hospitality sector
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Description
Features
Can’t find what you’re looking for?
Helvira creates custom AI connectors and agents tailored to your internal software, business processes, and security constraints. Your AI integrates exclusively and securely into your professional ecosystem.
AI solutions for businessesFAQ: AI in tourism & hospitality
Your most common questions about your industry.
Yes. Helvira understands and responds in multiple languages (FR, DE, IT, EN, etc.) to provide 24/7 personalized support.
Yes. AI can manage bookings dynamically, adjust pricing based on demand and local events, and synchronize data across platforms.
Yes. It automatically extracts trends, strengths, and pain points from guest feedback to generate clear, actionable reports.
Yes. Using historical data and external factors (weather, events, holidays), Helvira can forecast demand and recommend adjustments.
Yes. Helvira is compatible with leading PMS platforms and integrates with reservation systems to centralize customer data, automate tasks, and improve operational management.
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