Privacy Policy
We are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when using Helvira.ai.
Data Collection
We only collect data necessary for the optimal operation of our services. Here are the types of data we may collect:
- Identification information: name, email address
- Connection data: IP address, browser, operating system
- Usage data: interactions with AI, user preferences
- Technical data: performance logs, usage statistics
- Communications: support messages, user feedback
Data Usage
Your data is used exclusively to improve your experience and our services. We use your information to:
- Provide and improve our AI services
- Personalize your user experience
- Ensure security and prevent abuse
- Provide technical and customer support
- Analyze usage to optimize our services
- Comply with our legal and regulatory obligations
Swiss Data Protection
All your data is processed and stored exclusively in Switzerland, thus ensuring the highest level of protection. We strictly comply with the Swiss New Federal Data Protection Act (nFDPA) as well as the European GDPR. Your data is never transferred to third countries without your explicit consent.
Security Measures
We implement robust security measures to protect your personal data:
Your Rights
In accordance with Swiss and European legislation, you have the following rights regarding your personal data:
Right of access
You can request a copy of all personal data we hold about you.
Right of rectification
You can request correction of inaccurate or incomplete data.
Right to erasure
You can request deletion of your personal data in certain circumstances.
Right to data portability
You can request transfer of your data to another service provider.
Right to object
You can object to the processing of your data in certain situations.
Cookies and Tracking
We use cookies and similar technologies to improve your experience. Here are the types of cookies we use:
Essential cookies
Necessary for the website to function, they cannot be disabled.
Performance cookies
Help us understand how you use our site to improve it.
Preference cookies
Remember your choices and preferences to personalize your experience.
Contact for Privacy Questions
For any questions regarding this privacy policy or to exercise your rights, you can contact us:
Updates to this Policy
We may update this privacy policy from time to time. We will inform you of any important changes.
Cookie Preferences
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